Legal

Privacy Policy

Effective Date: June 1, 2025

Introduction

Longevity Life House ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at LongevityLifeHouse.com (the "Site"), interact with our communications, or engage with our services.

Please read this Privacy Policy carefully. If you disagree with the terms of this Privacy Policy, please discontinue use of the Site. We may update this Privacy Policy from time to time. We will notify you of any changes by updating the effective date at the top of this page. Your continued use of the Site after any modification constitutes your acceptance of the revised Privacy Policy.

This policy applies to information we collect on the Site, in email, text, and other electronic communications sent through or in connection with the Site, and when you interact with our advertising and applications on third-party websites and services.

Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

  • Complete a contact or inquiry form on the Site
  • Subscribe to our email newsletter or SMS communications
  • Request a consultation or wellness assessment
  • Purchase products or services through the Site
  • Correspond with us by phone, email, or otherwise

This personal information may include your first and last name, email address, phone number, mailing address, and any other information you choose to provide.


Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and browsing behavior, including:

  • IP address and general geographic location
  • Browser type and version
  • Operating system and device type
  • Pages visited, time spent on each page, and referring URLs
  • Clickstream data and navigation paths through the Site
  • Date and time of your visit

This information is collected using cookies, web beacons, pixel tags, and similar tracking technologies. Please see our Cookies section below for more information.

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain the Site and our services
  • To respond to your inquiries, consultation requests, and communications
  • To send you information about our products, services, and promotions that may interest you (with your consent where required)
  • To send transactional and administrative messages, including order confirmations, appointment reminders, and service updates
  • To personalize your experience on the Site and tailor content and recommendations to your interests
  • To analyze usage trends and improve the functionality, performance, and content of the Site
  • To detect, prevent, and address technical issues, fraud, and other illegal activities
  • To comply with legal obligations and enforce our Terms and Conditions

We will not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as described in this Privacy Policy or as required by law.

SMS Communications

By providing your mobile phone number and checking the SMS consent box on our contact form, you expressly consent to receive text messages (SMS) from Longevity Life House. These messages may include wellness tips, product announcements, consultation reminders, and promotional information related to our services.

Message frequency may vary. Standard message and data rates may apply depending on your mobile carrier and service plan.

How to opt out: You may opt out of receiving SMS messages from us at any time by replying STOP to any text message you receive from us. After opting out, you will receive a one-time confirmation message and no further SMS messages will be sent to your number. To re-subscribe, text START to the same number.

Help: For assistance, text HELP to any message you receive from us or contact us directly at connect@longevitylifehouse.com.

We do not share your mobile phone number with third parties for their own marketing purposes. SMS consent is separate from email consent and is not a condition of purchasing any product or service.

Email Marketing

With your permission, we may send you emails about our products, services, new content, wellness education, and other updates we believe you will find valuable. We use a third-party email service provider to manage and send these communications on our behalf.

How to unsubscribe: You may unsubscribe from our marketing emails at any time by clicking the "Unsubscribe" link found at the bottom of any marketing email you receive from us. You may also contact us directly at connect@longevitylifehouse.com to request removal from our email list.

Please note that even if you opt out of marketing emails, we may still send you transactional emails related to any products or services you have purchased or inquiries you have submitted.

We will never sell or share your email address with unaffiliated third parties for their own marketing purposes.

Cookies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and serve relevant content. A cookie is a small data file placed on your device when you visit a website.

We use the following types of cookies:

  • Essential Cookies: Required for the Site to function properly. They enable core features such as security, session management, and accessibility. These cannot be disabled.
  • Analytics Cookies: Help us understand how visitors interact with the Site by collecting and reporting information anonymously. We use this data to improve Site performance and content.
  • Marketing Cookies: Used to track visitors across websites to display relevant advertisements. They help us measure the effectiveness of our marketing campaigns.
  • Preference Cookies: Allow the Site to remember your choices and preferences to provide a more personalized experience.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of the Site may not function properly. Most web browsers are set to accept cookies by default. You can review and update your browser's cookie settings at any time through your browser's settings or preferences menu.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to third parties for their own marketing purposes. We may, however, share your information with trusted third parties who assist us in operating our Site, conducting our business, or serving you, provided those parties agree to keep this information confidential.

We may share your information in the following circumstances:

  • Service Providers: We may share your data with third-party vendors and service providers that perform services on our behalf, including email delivery, analytics, customer relationship management (CRM), payment processing, and marketing assistance.
  • Business Transfers: If Longevity Life House is involved in a merger, acquisition, or sale of all or a portion of its assets, your personal information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Protection of Rights: We may disclose information when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

All third parties with whom we share your data are required to maintain the confidentiality of your information and are prohibited from using it for any purpose other than those we specify.

Data Security

We implement commercially reasonable technical and organizational measures to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include, but are not limited to, encrypted data transmission (SSL/TLS), access controls, and regular security reviews.

However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.

In the event of a data breach that affects your personal information, we will notify you as required by applicable law. We will take all reasonable steps to mitigate any damage and prevent recurrence.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The specific retention period depends on the nature of the data and the purpose for which it was collected.

For example:

  • Contact and inquiry records are retained for up to three years from the date of last contact.
  • Transaction records may be retained for up to seven years to comply with applicable tax and accounting requirements.
  • Email and SMS marketing consent records are retained for the duration of your subscription plus any period required by law.

When personal information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies and applicable legal obligations. You may also request deletion of your personal data as described in the Your Privacy Rights section below.

Your Privacy Rights

Depending on your location and applicable law, you may have the following rights with respect to your personal information:

  • Right to Access: You may request a copy of the personal information we hold about you.
  • Right to Correction: You may request that we correct or update inaccurate or incomplete personal information.
  • Right to Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
  • Right to Restrict Processing: In certain circumstances, you may request that we limit how we use your personal information.
  • Right to Data Portability: Where applicable, you may request that your personal information be provided in a structured, machine-readable format.
  • Right to Opt Out: You may opt out of marketing emails and SMS communications at any time as described in this policy.

To exercise any of these rights, please contact us at connect@longevitylifehouse.com. We will respond to your request within the timeframe required by applicable law. We may need to verify your identity before processing your request.

If you are a resident of California, you may have additional rights under the California Consumer Privacy Act (CCPA). If you are a resident of the European Union or United Kingdom, you may have rights under the General Data Protection Regulation (GDPR). Please contact us for more information.

Children's Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are under 13 years of age, please do not use or access the Site at any time or in any manner.

If we learn that personal information has been collected from a child under 13 without parental consent, we will take steps to delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us immediately at connect@longevitylifehouse.com.

If you are between the ages of 13 and 18, please review this Privacy Policy with a parent or guardian before using the Site.

Third-Party Links

Our Site may contain links to third-party websites, products, and services, including affiliate partner sites. These links are provided for your convenience and informational purposes only. Longevity Life House has no control over the content, privacy policies, or practices of any third-party sites and assumes no responsibility for them.

We encourage you to review the privacy policy of every website you visit before submitting any personal information. The inclusion of any link does not imply endorsement of the linked site by Longevity Life House.

Longevity Life House participates in affiliate marketing programs, which means we may earn a commission if you click on a link to a partner product or service and make a purchase. This does not affect the price you pay and does not influence our editorial recommendations. We only recommend products and services we believe offer genuine value in supporting longevity and wellness.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time and for any reason. We will indicate the date of any revision by updating the "Effective Date" at the top of this page. If we make material changes that significantly affect how we handle your personal information, we will make reasonable efforts to notify you, which may include sending an email to the address associated with your account or posting a prominent notice on our Site.

We encourage you to review this Privacy Policy periodically to remain informed about how we protect your information. Your continued use of the Site following the posting of changes constitutes your acceptance of those changes. If you do not agree with any changes to this Privacy Policy, please discontinue use of the Site.

The most current version of this Privacy Policy supersedes all previous versions. Previous versions of this Privacy Policy are available upon request.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please do not hesitate to contact us:

Longevity Life House

6841 Forest Hill Ave

Richmond, VA 23225

Email: connect@longevitylifehouse.com

Website: LongevityLifeHouse.com

We are committed to working with you to resolve any concerns regarding your privacy. You also have the right to lodge a complaint with your local data protection authority if you believe your rights have not been respected.

This Privacy Policy was last updated June 1, 2025. By using our Site, you acknowledge that you have read and understood this Privacy Policy.